I run a small business with a limited budget. Can I really create a website that's cheap, mobile-friendly, and packed with great features?
Yes! People assume that it costs a lot of money to build a website, but that's simply not true. 1&1 makes it easy and affordable. Here's how the process works:
Step 1: Pick plan and domain
If you already own a domain, transfer it. If you don't have one yet, we'll help you find one. 1&1 hosting plans, which include a free website builder, offer extremely competitive pricing for budget-conscious business owners.
Step 2: Create your website using our free website builder
Using our setup wizard, choose from one of our hundreds of website templates, which include Web pages designed for many different industries. All of our templates are mobile-friendly, which means your customers can visit your site using their smartphones and tablets. Can you really get all of this from a free website? Yes. Yes, you can.
Step 3: Use Web apps for a customized visitor experience
Using our Web apps, you can integrate social media, images you've stored in the cloud, and even online payments into your free website. Let customers book appointments, track orders, watch YouTube videos, read content, and much, much more.
Bottom line: You don't have to spend a lot of money to create a beautiful, feature-rich, and surprisingly cheap website. It's not about how much you spend on a website — it's about how well it works for you and your customers.
I have a website already, but I like what 1&1 has to offer. Can I transfer my existing site without a lot of hassle?
Yes! You can handle the transfer a couple of different ways. Transfer the site yourself, backed by 1&1's tech support team, or let our professional Web team take it to the next level.
If you've already built a website for your online business, we make it as easy as 1-2-3 to transfer your site to 1&1. We offer a 30 day free trial to test our website builder for yourself..
1. Pick your plan. Browse through our plans and choose the one that fits your business. Pick the contract term and payment schedule that works best for your business.
2. Move your website to 1&1. We make it easy to move your content to our servers and to fit it into one of our free website builder templates. If you need support during the move, we're available 24/7.
3. Transfer your domain. Transfer your existing domain to us, and terminate your old contract. Your website is reborn, hosted by 1&1.
If you'd prefer a custom design to one of our templates, let a 1&1 professional website creator transform your existing website into a knockout showcase for your business. After creating your unique website design, the 1&1 team will:
- Optimize your website so that search engines can find it
- Set up online directory entries
- Create a company Facebook page
As we learn more about your business, we'll provide updates to make your site even better. Your website always gets the attention it deserves when you choose a custom Web design.
Once I create a website, can 1&1 help my customers find it?
Yes! 1&1 isn't just in the business of offering free websites and affordable hosting. We offer several different options for attracting new customers to your site.
Get traffic from Google with search engine optimization (SEO)
Along with our website builder, 1&1 offers a set of tools called SEO Spotlight. They're easy enough for beginners to use but powerful enough for SEO experts. In addition to optimizing your site when you first build it, you'll get notifications about your search engine ranking. Our SEO tools provide ongoing analysis of your site's text and structure to improve your Google rankings.
Connect your site with popular online marketplaces
If you sell products on eBay, Amazon Marketplace, Etsy, or other online storefronts, 1&1's Web apps will connect your customers with your online storefront. Do you sell real estate or manage property? Use 1&1 Web apps that showcase your listings on Zillow and Trulia.
Attract visitors from social networks
Whether you're active on Facebook, Twitter, Google+, Instagram, LinkedIn, or other social networks, our Web apps connect your social media accounts to your business website. If you own a restaurant, register your business with Foursquare so that guests can check in and find each other.
Take advantage of local search
1&1 can register local companies with Google My Business so that you're easy to find on Google Maps, Search, and Google+. You'll be able to display the same address, phone number, hours of operation, and more across all of Google's services.
After I create a website and get new customers, I want to keep them coming back. Can 1&1 help me generate repeat business?
Yes! 1&1 offers valuable tools for lead nurturing and generating repeat business. Here's how we help our customers build relationships with their customers:
Step 1: Build website
Create a website for free and host it with 1&1. Use 1&1 Site Analytics tools to learn more about your customers. Do customers find your site using Google, or do you get a lot of referrals from Facebook? Which of your Web pages are most popular? Where do your customers live? With 1&1, you'll learn the answers to these questions and more.
Step 2: Find and nurture leads
Create content for your customers, including blog posts, newsletters, downloadable e-books, and more. When prospects sign up for updates or download content, use 1&1's Email Marketing Manager to stay in touch. You can use 1&1 Email Marketing Manager to track a variety of analytics related to your email campaigns. Also, use 1&1 to share promotions including discounts and free shipping.
Step 3: Make the initial sale
Our Web apps let customers book their first appointments or make their first online purchases from your business.
Step 4: Maintain the relationship
Keep customers coming back by sending them coupons and notifications about new products or services. Connect with them on social media. Offer a section on your website featuring the latest industry news and trends. With 1&1, you're always providing value and staying connected with your customers.
When my customers make a purchase on my website, is their payment information safe?
Yes. When you build a website free of charge, you can either create your own online store or use one of our Web apps to set up secure payment options from providers like PayPal.However, keep in mind that MyWebsite isn't designed to offer a comprehensive online storefront. If you want to create an online store or accept a higher volume of online payments and orders, check out our OnlineStore plans. Online Store plans offer powerful e-commerce features, including product pages, shipping options, and the ability to accept secure online payments.1&1 provides you with access to world-class merchant services providers. Your payment processor, whether it be Kredit Karte Merchant Services, PayPal, RBS WorldPay, or another provider, takes care of both payment processing and security. If you decide to accept online payments or build an Online Store for your business, visit your payment processor's website to learn more about how they protect your customers' payment information.
I don't know much about websites and programming. Will 1&1 help me if there's a problem with my website?
Yes! We make our online website builder straightforward and easy to use. However, if you need help, our tech support team is available 24/7, every day of the year. For tech support, you can contact us via email or over the phone. If you send an email, we'll get back to you within 48 hours. For immediate problems, give us a call.We use some of the most safe and modern datacenters in the entire U.S. If a piece of hardware in the datacenter fails, or if the datacenter experiences a power outage, we automatically connect to backup systems to keep your website up and running. Additionally, we protect our servers and our network using world-class security measures. You can feel confident that your Web pages are safe and secure, and you can stop worrying that an attacker will crash your site.With 1&1, your business website stays up and running just like we do — 24 hours a day, seven days a week, and 365 days per year.
How can I use 1&1 MyWebsite to create a website that includes an online store?
With MyWebsite Pro and the MyStore solution from 1&1, you have the ability to quickly and easily create the perfect website with an integrated online store. Our website builder allows you to sell products comfortably via your website, and MyStore brings powerful features for website creation that are suitable for both beginners and professionals. Starting with the store layout that seamlessly adapts to the design of your website, you can easily add new products in different categories and set up payment and delivery options. You can also use the website builder to include links to other marketplaces such as Amazon, eBay, and other price comparison sites.
When you create your own online store, it's simple to upload a variety of products – for example, t-shirts in different colors and sizes. This will help you lay the foundation of a successful eCommerce site. Of course, the appearance of your online store and your products is important, and that is why your website is fully optimized for mobile devices such as smartphones and tablets.
MyStore also ensures that you and your customers are always safe with the TrustedShops certification - a quick and easy method of instilling confidence in your customers. Additionally, you can continuously monitor your store's metrics, such as your sales and latest orders, using the easily accessed dashboard.
Create your professional website with the MyWebsite Pro website builder from 1&1 and start using the integrated MyStore features. Sell your products worldwide and increase you company's revenue.
Which 1&1 package is right for my business?
We offer multiple service packages and pricing levels designed for businesses at different stages. If you like what you get — and we know you will — sign up for one of our monthly plans. If for any reason you decide not to continue using 1&1, we offer a 30-day money-back guarantee. You can cancel your service and receive a refund as long as you cancel before the 30-day trial ends.
The amount you pay for your plan depends on both your contract term and billing cycle. You can visit this page to look at each package in detail, but here's a quick summary of which plans tend to work for which kinds of businesses:
Basic — Only the essentials
Our basic plan provides you with a mobile-friendly free website, storage for your website files and databases, and email addresses using your domain name. Our website templates include text and layouts unique to your industry. We also integrate your website with social media, provide analytics to help you understand your traffic, and provide Google Maps integration so that people can find your company.
- Good for: Businesses that are just getting started, or people who take care of SEO, email marketing, and social media on their own.
Plus — The basics plus helpful marketing tools
With our Plus plan you can add a document viewer and event calendar to your website design. You also get powerful marketing tools, including 1&1 Social Media Center, 1&1 Email Marketing Manager, and 1&1 SEO Spotlight. 1&1 SEO Spotlight helps you track your SEO performance and provides tips for improving your site's optimization, but it's not a professional SEO consultation. If you need professional SEO guidance, sign up for our Premium package.
- Good for: Companies that want to integrate Twitter and Facebook with their websites, and companies that want to utilize email marketing. Also, companies that use private SEO services or prefer to handle SEO on their own.
Premium — Comprehensive SEO assistance
The Premium plan comes with not only the features of the Plus plan, including social media and email marketing tools, but also a professional SEO consultation. This package maximizes your chances of improving your search engine rankings so that customers can easily find you online.
- Good for: Businesses that are serious about improving search rankings, incorporating email marketing, and getting social with their customers. Also, customers that want to put all of their marketing tools in one easy-to-use location.
Are you ready to build a website and take your small business to the next level? Sign up for a plan.
Do I need any previous experience or expert knowledge to use the website builder?
Is it possible to embed a contact form or a forum when you make your own website?
No matter which purpose you make your own website for, some features are always useful to have. For example, a contact form is a great way for visitors to stay in touch and allows better communication through your personal website. In addition to this, a forum is a great place to answer frequently asked questions or provide continued aftercare for your products and services. Forums are also useful places to conduct polls and surveys.Both of these elements can be easily added when being in the web design mode by using the simple drag & drop system. In this section, you will also find many other elements common to a website and by using the preview function, you can check how they sites will look on your browser once they are published. Here, you can also enhance your website with web apps such as location maps and social media connections.
Are there any security and legal aspects to keep in mind when creating a website?
When you build your website with 1&1 MyWebsite, you can expect unparalleled safety and security. Your website will be safe for visitors and your data and software will be secured against hackers and other types of data loss. What's more, when you use our website builder, you will also be safe from viruses, malware and other threats.Our high-performance data centres are subject to German data-protection standards which are among the strictest in the world. In addition to this, your website data is secured using geo-redundant servers, to ensure maximum protection. When transmitting data through our fibre optic connections, we ensure multiple security measures through encryption and the data is passed through an external firewall.Of course, when you are building a website you will automatically think of the legal requirements found on professional websites. 1&1 can provide the necessary legal texts that deal with this issue. Finally, should you have any further questions or issues regarding security or legal operation, our experts are on hand 24/7 through telephone or email.
Got more questions? We want to answer them.
If you still have questions, send us an email at email@example.com. You can also give us a call using one of these numbers:
- In the U.S.: 1-877-461-2631
- In Canada: 1-855-221-2631
- International customers: +1 (816) 621-4771