If you have questions about our products or need help with setup, contact our Support Team at any time!
What are the different hosting plans that 1&1 offer?
1&1 provides several shared hosting plans. All hosting plans can be ordered either with Linux or Windows server. If you just want a basic online presence, the smallest package is the ideal solution. If you have a business or more advanced projects in mind, choose our more advanced hosting packages. All hosting packages include 1 free domain for the initial 12-month contract term, plenty of webspace and dual hosting, protecting your website by storing your data simultaneously in our high-tech data centers in two separate locations.
Do I get a free domain when I register for a 1&1 Web Hosting package?
For your initial 12-month contract term, 1&1 offers you a free domain web address whether you want to have a Basic, Unlimited or Advanced webhosting package. Choose your domain from a list of extensions such as .com, .net, .org, .info, .us, .biz, .co, and many more. In addition to a free domain, the Unlimited and Advanced packages also include unlimited web space and an unlimited E-mail Accounts (IMAP & POP3 Supported).
Can I use different web addresses on my hosting package?
Yes, you can use different web addresses for your 1&1 hosting packages. You can host as many web addresses as you like, from hosting multiple subdomains to hosting unlimited external domains. Other features include URL-Masking, domain access without the www. prefix, and DNS Management. URL-Masking is a type of domain forwarding, which automatically sends the user to the destination page without changing the URL address. A Domain Name System (DNS) is a system that translates a domain name as we know it into the computer recognized IP address form. This enables computers to communicate in their IP language. By having access and control over your DNS you can point your domain names to any static IP address or host name, use the 1&1 name servers to set your own mail servers, point your external domains to your 1&1 servers, and even transfer your external domains to 1&1 for free.
I want to build a website based on WordPress. Can I host it on 1&1?
Yes, you can host your WordPress website on 1&1! All 1&1 web hosting packages provide the necessary processing power and memory capacity for your WordPress websites. The 1&1 Linux servers support the PHP and MySQL technical standards required to run WordPress. Our affordable web hosting packages are also customized for WordPress project requirements. If your project grows and you need more web space, you can easily order it. Besides all the features that WordPress already has to offer, 1&1 will provide you with a further 39 free Click & Build options which are easy to implement in order to improve your Website.
Which Linux distribution is used for hosting?
We use the Debian Linux distribution for our web hosting. Debian is a flexible and beginner-friendly operating system with minimal system requirements that includes a diverse array of applications and utility programs. Debian has been continuously evolving since 1996 and the extensively tested OS (operating system) can now be installed on every modern Linux server. The Debian Linux hosting package from 1&1 delivers a reliable and safe software base for all your content and websites.
Can I choose/change the Linux distribution?
No. As a customer you do not have direct access to the operating system of the server. In the shop you can either opt for the current Linux or the current Windows version. Use our handy comparison Linux vs. Windows to determine which of these two operating systems and their specific features and advantages is best to meet your hosting needs. Whichever operating system you decide on, we ensure that the latest version of Linux or Windows is always available to you. You profit from increased safety and are free to concentrate on what is important: your website and its content.
What are the advantages of Linux hosting?
Linux and Windows have both proven themselves to be a powerful base for the creation of extensive websites. Both operating systems offer all the basic functions that are necessary to run a website. For Linux, countless open source applications are available additionally and the use of certain features like MyWebsite or click & build apps is only possible with Linux-based hosting. Our top PHP features such as Extended Support and OpCache are currently also only available in the 1&1 Linux packages. What's more, you can use Linux webhosting without a problem, even if your computer or laptop operates on Windows. Connecting external servers and terminal devices is simple.
Can I change my operating system later on?
You can change the operating system of your server from Linux to Windows or from Windows to Linux at any time through a change in tariff. To swap operating systems go to our customer shop. Your website and its content will be moved from a Linux server to a Windows server or vice versa. Just let us know, we're happy to help.
Do I need prior knowledge of Linux?
No, as a customer you do not need any knowledge of the operating system of your server, which is a complex, closed system that you do not have direct access to. Instead, we will do all the required technical and administrative maintenance, security, back-up and updating work for you, so the full scope and functionality of your 1&1 webhosting package is always available to you. All other relevant work, like integrating your content, installing sub-domains or creating e-mail addresses can be done easily via a special management interface, without having to work directly with the operating system.
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12 months $0.99/month, then $7.99/month. 30 day money back guarantee. Billing cycle 12 months. Minimum contract term 12 months. No setup fee. Payable in advance.
1&1 Unlimited Plus:
12 months $4.99/month, then $9.99/month. 30 day money back guarantee. Billing cycle 12 months. Minimum contract term 12 months. No setup fee. Payable in advance.
1&1 Unlimited Pro:
12 months $8.99/month, then $14.99/month. 30 day money back guarantee. Billing cycle 12 months. Minimum contract term 12 months. No setup fee. Payable in advance.
For1, 2, 3the following conditions apply:
One FREE .com | .net | .org | .info | .biz domain is included with the purchase of a new package with a 12, 24, 36 month contract term, subject to availability. You must add the domain to your cart before purchase. This free domain offer applies only to the first 12 months of the contract term and thereafter will renew at the normal price. After the contract term of the initial purchase, domains purchased through this offer will renew at the regular price.
Performance Level: Billing cycle 1 month. Can be canceled at any time. No setup fee. Optional increase for 1&1 Basic: Performance Level 2 for $1.99/month. Performance Level 3 for £3.99/month. Performance Level 4 for $5.99/month. Performance Level 5 for $7.99/month. Optional increase for 1&1 Unlimited Plus: Performance Level 3 for $1.99/month. Performance Level 4 for $3.99/month. Performance Level 5 for $5.99/month. Optional increase for 1&1 Unlimited Pro: Performance Level 4 for $1.99/month. Performance Level 5 for $3.99/month.
Offers valid for a limited time only. Some prices reflect annual and multi-annual discounts. Other terms and conditions may apply.
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